Microsoft CEO Satya Nadella departs following a gathering of the White Home Job Power on AI Training within the East Room of the White Home in Washington on Sept. 4, 2025.
Eric Lee | Bloomberg | Getty Photos
Microsoft was hit with outages in its Azure cloud and 365 providers on Wednesday, hours earlier than the corporate’s scheduled earnings launch.
Customers on social media reported issues accessing their websites and providers working on Microsoft’s merchandise, and the corporate’s web sites, together with its investor relations web page, had been down. The issues started round 11:40 a.m. ET, in accordance with Downdetector, which depends on person stories.
“We’re working to deal with a problem affecting Azure Entrance Door that’s impacting the provision of some providers,” a Microsoft spokesperson stated in an emailed assertion. “Prospects ought to proceed to examine their Service Well being Alerts and the most recent replace on this problem will be discovered on the Azure standing web page.”
The Azure help account on X stated, “We’re investigating a problem impacting a number of Azure providers,” and that “prospects could expertise points when accessing providers.”
The newest replace on Azure’s standing web page says that points started with AFD at about midday ET, “leading to a lack of availability of some providers.” The corporate stated it suspects an “inadvertent configuration change” was the set off and that it is “rolling again to our final identified good state” for AFD providers.
“We shouldn’t have an ETA for when the rollback will likely be accomplished, however we’ll replace this communication inside half-hour or when we have now an replace,” the corporate wrote.
Microsoft’s 365 standing account wrote that its providers are “experiencing downstream influence associated to the continuing Azure outage.”
The service disruptions come somewhat over every week after bigger rival Amazon Net Providers reported a main outage that took down quite a few web sites. All through the day on Oct. 20, AWS stated it noticed “elevated error charges” for patrons when attempting to launch new situations in EC2, its standard cloud service that gives digital server capability.
AWS leads in cloud infrastructure with 32% of the market as of the primary quarter, in accordance with Canalys. Azure is second at 23%, adopted by Google’s cloud unit at 10%. Azure and Google Cloud have been rising sooner of late, pushed by a increase in synthetic intelligence workloads.
All three firms are set to report quarterly outcomes this week, beginning with Microsoft and Google father or mother Alphabet on Wednesday after the bell. Amazon stories on Thursday.
Alaska Airways stated on Wednesday afternoon that it is at present “experiencing a disruption to key methods,” together with web sites, because of the outage on Azure, “the place a number of Alaska and Hawaiian Airways providers are hosted.” Alaska closed its $1.9 billion acquisition of Hawaiian final 12 months.
In March, Microsoft suffered an outage over a weekend that left tens of 1000’s of customers unable to entry their Outlook e mail accounts and different packages.