NEW DELHI: The ministry of civil aviation has constituted an oversight crew to watch IndiGo’s operations amid large-scale disruptions reported throughout a number of airports. In an order dated December 10, 2025, the Directorate Common of Civil Aviation (DGCA) introduced that the transfer goals to deal with passenger inconvenience attributable to flight delays and cancellations.The crew includes senior officers, together with deputy and senior flight operations inspectors. Two members from the group shall be stationed at IndiGo’s company workplace in Emaar Capital Tower 2, Gurgaon, each day. They’ll overview key parameters comparable to complete fleet, community particulars, variety of pilots, crew availability, standby crew power, break up duties, coaching standing, and all unplanned go away taken by crew. The officers will even monitor complete day by day flights, out there crew and sectors affected attributable to manpower scarcity.Along with the oversight crew, the DGCA has deployed Aishveer Singh, Deputy Director (AED), and Mani Bhushan, Senior Statistical Officer, to the identical workplace. Their mandate contains monitoring home and worldwide cancellation standing, refund progress by way of airways and on-line journey brokers, on-time efficiency, compensation offered to passengers beneath Civil Aviation Necessities (CAR), and baggage return timelines.Each groups are required to submit a day by day report by 6 pm to the Joint Director Common.The directions have been issued with the approval of the Director Common (Civil Aviation), the order said.The flyers confronted extreme inconvenience on December 2 when IndiGo cancelled hundreds of flights nationwide after failing to regulate operations to tighter security laws. The fallout has precipitated main bottlenecks at airports, despatched airfares hovering on different carriers and triggered widespread complaints over poor communication, lengthy queues and baggage chaos. The DGCA has already issued show-cause notices to Elbers and Chief Working Officer Isidro Proqueras, who can be the airline’s Accountable Supervisor, whereas the Civil Aviation Ministry has capped fares and ordered flight curtailment to “stabilise the airline’s operations”.