An Alaska Airways Boeing 737 Max-9 plane grounded at Seattle-Tacoma Worldwide Airport (SEA) in Seattle, Washington, US, on Saturday, Jan. 6, 2024.
David Ryder | Bloomberg | Getty Photographs
U.S. service Alaska Airways mentioned early on Friday it had restored operations following a expertise outage that grounded flights throughout all airports and led to the cancellation of greater than 229 flights.
“We’re working to get our operations again on monitor as rapidly and safely as potential,” the airline mentioned, including that additional flight disruptions have been possible.
Alaska Air Group mentioned it doesn’t but have an estimate of the monetary influence the disruption might have on its fourth-quarter outcomes.
It requested a brief floor cease on Thursday night, which additionally affected Horizon Air, a subsidiary of Alaska Airways, in accordance with a Federal Aviation Administration advisory.
The airways mentioned the halt was lifted at 11:30 p.m. native time (0630 GMT) on Friday.
Alaska Airways didn’t disclose the reason for the outage.
The airline additionally addressed buyer complaints on social media, responding to posts about reserving glitches on its web site and questions over whether or not its app was affected too.
“Sadly, we’re experiencing an error on our system, however our IT workforce is working to get this resolved as quickly as potential,” it mentioned on X to consumer queries.
Alaska Air Group reported third-quarter income of $3.77 billion after markets closed on Thursday, marking a 23% improve from a 12 months earlier.
The corporate mentioned it postponed its earnings name, initially scheduled for October 24, to permit groups to prioritize visitor help and operational restoration.
The airline additionally grounded all of its flights in July for about three hours because of an IT outage.