New Delhi:The Telecom Regulatory Authority of India (TRAI) has taken main motion towards spam and fraud within the telecom sector, disconnecting greater than 21 lakh cell numbers and blacklisting round one lakh entities over the previous yr, Ministry of Communications stated on Monday.
These actions have been primarily based on complaints filed by residents, and the Authority has now urged folks to proceed reporting spam by the TRAI DND App to cease misuse of telecom providers on the supply. In keeping with TRAI, many customers consider that blocking undesirable numbers on their telephones is sufficient.
Nevertheless, blocking solely hides the quantity on a person gadget and doesn’t cease the scammer from focusing on others. When residents report spam calls or messages by the official TRAI DND App, telecom service suppliers are in a position to hint the supply and completely disconnect numbers used for fraud or unsolicited communication.
TRAI highlighted that the large-scale motion taken within the final yr was made potential solely as a result of lakhs of residents used the DND App and reported suspicious calls and messages.
The Authority stated that public participation is important in constructing a secure and reliable telecom ecosystem.
TRAI has suggested folks to obtain the TRAI DND App from official app shops and report spam as a substitute of merely blocking numbers.
The regulator additionally reminded customers to not share private or banking particulars over calls, messages, or social media, and to disconnect instantly in the event that they obtain threatening or suspicious communication.
Circumstances of cyber fraud ought to be reported to the Nationwide Cybercrime Helpline (1930) or by the cybercrime.gov.in portal. Customers also can report telecom-related fraud makes an attempt by Sanchar Saathi’s “Chakshu” function.
Emphasizing its dedication to guard residents — particularly senior residents, girls, and digitally inexperienced customers — TRAI urged the general public to remain alert, share the advisory, and promptly report any suspicious communication.
The Authority stated that continued reporting, together with technology-driven monitoring and enforcement, is essential to stopping spam and fraud on the supply.