All of the customers are troubled by the undesirable calls approaching their cellular all through the day. From telemarketing to banks and insurance coverage corporations, calls have made life troublesome for individuals. Regardless of all efforts, it doesn’t appear attainable to regulate them. Corporations like Jio and Airtel have created AI-based methods to establish spam calls, however nonetheless many occasions spam calls hassle individuals. If that is occurring to you too then you possibly can complain about it. As we speak we’re going to let you know learn how to complain about it.
TRAI took strict motion
Telecom Regulatory Authority of India (TRAI) has proven strictness in stopping spam calls. Now TRAI has allowed business communication solely by means of registered numbers. If somebody makes spam name from an unregistered quantity, motion can be taken towards him. Underneath the principles, TRAI can droop all of the telecom assets of such a caller and even disconnect his connection.
Complain on Sanchar Sathi portal
Should you additionally obtain spam or advertising and marketing calls from an unregistered quantity, you possibly can lodge a criticism on the Sanchar Sathi portal. Its technique may be very straightforward and your criticism can be registered in just some steps. Initially go to Sanchar Sathi portal and faucet or click on on Citizen Centric Companies. After this click on on ‘Report Suspected and Unsolicited Business Communication’. After this a brand new web page will open, the place you possibly can lodge a criticism. Select from completely different choices and submit the shape. Understand that to file a criticism you need to have a screenshot.
Complain inside 7 days
If you’d like motion to be taken towards spam callers then you’ll have to report inside 7 days. Should you report any spam name or SMS inside 7 days of receiving it, motion can be taken towards the caller or sender of the message. After seven days have handed, no motion can be taken towards the particular person submitting the criticism. Nevertheless, the system will assist in his identification.
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