NEW DELHI: A day after the TOI report on the issues confronted by automobile homeowners to finish the Know Your Automobile (KYV) course of for FASTags, Nationwide Highways Authority of India on Thursday simplified the method. As per the revised pointers, FASTag providers will not be discontinued for non-compliant autos and customers will get enough alternatives to finish the KYV course of.“Beneath the simplified KYV pointers, facet pictures of automotive, jeep or van will now not be required. Solely the entrance image exhibiting the quantity plate and FASTag might be required to be uploaded. Additionally, provisions might be made to mechanically fetch RC particulars from Vahan database when the person enters the automobile, chassis or cell quantity. If a number of autos are registered towards a single cell quantity, the person will have the ability to choose the automobile for which he/she needs to finish KYV,” stated the highway transport ministry.
IHMCL, the wing of NHAI coping with tolling and the FASTag system, has revised the rules to make the method easy.Govt stated that to take care of continuation of providers, FASTags issued earlier than the KYV coverage (issued on June 20, 2024) will stay lively until complaints are acquired for unfastened tags or misuse. As well as, issuer banks will ship SMS reminders to customers to finish KYV. It added that in case a person faces difficulties in importing paperwork, the issuing financial institution will proactively contact prospects and help the customers, earlier than disconnection.Officers stated prospects can even lodge complaints or increase queries on the NH helpline quantity 1033. TOI in its report printed on Wednesday highlighted how automobile homeowners have been going through issue in importing a number of paperwork on-line for verification of the FASTag linked to the automobile. There have been situations after they have been knowledgeable about blocked FASTag due to incomplete KYV when their autos have been on the toll gates.