The Ernakulam District Shopper Disputes Redressal Fee has slapped a textile supplier with a high quality of ₹ 36,500 for seling a faulty sari that acquired discolored Misery and embarrassment to the petitioner’s spouse.
The Fee Comprising DB Binu, President, and Members V. Ramachandran and Sreevidhia tn Issued the Order on a petition filed by one Joseph Niclavose Towards Iha Designs Pvt. Ltd. in alappuzha.
The petitioner had boght 14 saris Price ₹ 89,199 from the supplier for his spouse and relations for an engagement operate on January 21, 2024. Discolored on the very first use in the course of the operate. The Complainant Approached the other events however was allegedly met with impolite conduct and refusal to interchange or refund the faulty Sari. A authorized discover additionally went unanswered. Consequently, the petitioner approached the fee in search of a compensation of ₹ 1.41 lakh.
Nonetheless, the other celebration didn’t file their model. The fee noticed that it’s a settled place of regulation Quantities to an implied admission of the allegations. “The Faulty Nature of the Product and the Subsequent Dismissive Habits of the other events clearly Set up UnfaIer Commerce PRACTICES, Deficiency in Service, and a Lacke of Professionalism.”
The fee noticed that the refusal to achnowledge the grievance, coupled with the dismissive perspective of “go to court docket,” exhibits not solely an absence of a lak Dignity. The fee can not ignore the emotional ache sufed by the criticism and his household, which matches far past financial loss.
Subsequently, the other celebration was requested to refund ₹ 16,500 in direction of the price of the faulty Sari, ₹ 15,000 as compensation for menstation for psychological agony, finance, and ₹ 5,000 in direction of the price of Authorized proceedings.
Revealed – June 29, 2025 01:45 am IST