New Delhi: The Telecom Regulatory Authority of India (TRAI) has directed all entry suppliers to mandate pre‑tagging of all variable elements in SMS content material templates used for industrial communication, the federal government mentioned on Tuesday.
Variable elements reminiscent of URLs, software obtain hyperlinks and callback numbers that change relying on recipients or over time should now be explicitly tagged, an official assertion mentioned. Below the brand new requirement, senders should explicitly tag every variable area on the time of template registration, i.e. should specify the aim for which the variable goes for use, the assertion added.
“For instance, tagging a variable as #url# implies that the variable comprises a URL. Until these variable fields are pre-tagged, Entry Suppliers can’t establish or scrub them to find out whether or not the inserted values are from whitelisted domains, numbers, or hyperlinks,” the Ministry of Communications mentioned.
Pre-tagging helps in automated identification and scrubbing of variable fields. With the introduction of necessary pre-tagging, these variable parts will now need to be categorized and registered upfront by the principal entities (PE), making them traceable and accountable.
Entry Suppliers and Principal Entities are required to finish the modification of current templates inside a interval of 60 days. After expiry of this compliance window, messages despatched utilizing non-compliant templates might be rejected and never delivered.
Proof from a number of Unsolicited Business Communications (UCC) investigations confirmed that the absence of predefined tagging has been routinely exploited for fraudulent and phishing actions.
Absence of predefined tagging allowed unregistered or malicious URLs, app hyperlinks, and callback numbers to be inserted into authorized templates with out detection. The course from the Ministry goals to additional strengthen the anti-spam and anti-fraud framework by guaranteeing full visibility of variable fields in SMS and enabling Entry Suppliers to use stringent content material scrubbing.