WhatsApp customers will now not be capable to use third-party AI chatbots. Taking a brand new choice, Meta has stated that solely Meta AI Assistant can be utilized on WhatsApp and using all different third-party AI chatbots can be banned. This choice can be a giant blow to firms like OpenAI and Perplexity, that are competing with Meta within the AI race. Which means that customers will now be capable to use solely Meta’s AI chatbot on WhatsApp.
When will the brand new choice come into impact?
This choice of Meta will come into impact from January 15 subsequent yr. Meaning, after January 15, chatbots like ChatGPT and Perplexity AI won’t be able to function on WhatsApp. For this Meta has up to date WhatsApp Enterprise API. It has been stated within the up to date coverage that if an organization affords chatbot as its principal service then it can’t use WhatsApp Enterprise Resolution.
Will companies be affected?
Meta has clarified that this choice won’t have any impression on these companies together with journey firms and e-com manufacturers, that are utilizing automated customized service bots and different restricted strategies. This choice can have a direct impression on these AI startups that are offering chat-based assistants to clients via WhatsApp. Meta says that this pattern is placing stress on its infrastructure and help system.
Meta will even set message restrict
WhatsApp goes to take a brand new step to cease spam. Below this, a month-to-month restrict could also be imposed on messages despatched to individuals who don’t reply. This choice can be relevant to companies in addition to customers. Its trial will begin in lots of international locations within the subsequent few weeks.
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