In the course of the inquiry, authorities recorded statements from the seller and onboard workers, who clarified that the disposable meals containers had been supposed for single use solely. They defined that the trays had been cleaned earlier than being discarded to keep up hygiene within the service space.
A viral video from the Amrit Bharat Categorical (Practice No. 16601) has sparked widespread criticism after it allegedly confirmed disposable meals containers being washed and reused to serve meals to passengers. The video led to sharp public outrage, with many accusing railway authorities of negligence and poor hygiene requirements regardless of charging passengers full fare for premium providers.
The video and public response
The clip, which circulated extensively throughout social media platforms, exhibits workers dealing with used meals trays and showing to scrub and retailer them for reuse. Many customers tagged the Railway Minister, demanding accountability and expressing concern over passenger well being and sanitation. The publish accompanying the video criticized the alleged reuse for instance of poor service and disrespect for cleanliness.
Indian Railways’ clarification
Responding promptly to the controversy, the Indian Railways issued an official assertion clarifying that the disposable casseroles used for serving meals weren’t reused. In response to the railway’s fact-finding inquiry, the containers proven within the video had been cleaned earlier than disposal, not for reuse or redistribution of meals.
The official reply emphasised that reviews suggesting the reuse of serving containers had been deceptive and incorrect. Railways urged residents to keep away from spreading misinformation that would hurt the status of onboard catering providers.
Statements from vendor and workers
As a part of the investigation, each the seller and onboard workers members had been questioned. Their written statements confirmed that the disposable meals containers had been used solely as soon as, then cleaned previous to disposal to keep up hygiene on the workstation. The probe concluded there was no proof of reused meals packaging or breach of catering protocols.
Railways’ enchantment to passengers
Reaffirming its dedication to excessive requirements of passenger service, the Indian Railways acknowledged that catering operations on all premium and specific trains are carefully monitored. Authorities assured that strict motion can be taken towards any workers or vendor discovered violating hygiene norms sooner or later.
The Railways additionally appealed to the general public to confirm info earlier than sharing unverified movies, to stop the unfold of misinformation that would undermine belief in its providers.