Uttar pradesh launches whatsapp chatbot for transport providers, brings RTO Capabilities to Residents’ Fingertips

The initiative is a part of Uttar Pradesh Authorities’s push for digital transformation. File

“In a transfer to make authorities providers extra accessible and environment friendly, the Uttar pradesh Transport division

“Car registration providers, Driving License Particulars, Challan Standing and Extra Can Be Accessed with Standing in a Queue on the RTO Workplace by Utilizing The Chatbot,” They mentioned.

Launched on Friday (Could 2, 2025), The Initiative is a part of the state’s push for digital transformation. The brand new service goals to make sure that Residents Obtain Clear and Well timed Help Utilizing A Wedly Used Platform.

“This Whatsapp Chatbot Displays Our Dedication to Utilizing Know-how for Citizen Welfare,” Transport Commissioner Brajesh Narain Singh Stated. “It brings the division nearer to the general public and is a step in the direction of clear, environment friendly, and responsive governance,” MR. Singh added.

He defined the chatbot eliminates the necessity for residents to face in lengthy queues or make reepeated visits to rto workplaces for routine queries and duties. From Checking Challan Particulars to Renewing a Driving License, All the pieces Can Now Be Managed From The Consolation of Residence Utilizing Only a Smartphone.

The service is built-in with the Central Vahan and Sarthi Databases, ENSURING that the data shared with customers is real-time and licensed. This Ensures Accuracy and Transparency, Particularly for Providers involving authorized compliance or payment-revenue updates.

To make sure inclusivity, the chatbot is on the market in a number of languages, permitting individuals talking numerous languages ​​to entry and use the service with ease. “This characteristic is especially helped in a state as linguistically dives as uttar pradesh,” He mentioned.

Along with offering Fast Solutions, The Chatbot additionally provides step-by-step steering for generally used providers equivalent to ROAD Tax Cost, Switch of Ownes, and Software Standing TRACKING. “This Helps Scale back confusion, cuts down on paperwork, and quickens decision,” The officer famous.

Transport Division Officers Stated Residents can begin utilizing the chatbot by saving the quantity 8005441222 “The chatbot will instantly reply with a menu of accessible providers, accessible 24×7,” they added.